1.	All the taxes/levies/duties payable at the delivery address, to be paid by the Customer.
2.	The cards from catalogue collection are generally available from stock. Due to any unforeseen circumstances if they are not in stock, can be made available within five working days.
3.	The rights of design of the cards including their parts solely lie with the company; however, if a customer wants to change the design, it can be done considering the factors like feasibility, availability of the desired material etc. This is particularly for Esquire collections. As to maintain originality, there will be a press line at the back of the Jacket / Envelope.
4.	We ensure to the customers about the design and the shade of the cards, however, there might be a possibility that in future there could be a slight change in the color and texture of the cards due to change in paper or ink.
5.	There is a possibility of difference in shade between the actual color of card and the image shown on the website. As these images are in JPEG format, the color depends on the resolution of the computer monitors.
6.	We are responsible for any printing mistake, if made in the final cards, after your approval of proofs. We produce exactly the same format which is on the last version of proofs finalized by you. Proof approval is the sole responsibility of the customer. However, there might be a difference in the shade/ color of the ink, as the printing is a manual process. We try to give the exact color shade but the as the mixing of colors is manual, there is a possibility of minor color variation.
7.	The sample cards order / orders are non-refundable but adjustable. The cost up to 3 samples and one time shipping charges are completely adjusted against the bulk order given by the customer later, where the total cost of the ordered cards and printing, excluding shipping, should be at least US $250 or more. If by any chance you are not able place bulk order later on, the payment made by the customer against sample order will not be refunded. Money will be refundable only after receipt of the sample to our address before we execute the bulk order.
8.	The Esquire Cards are made as per your choice and requirement. In case, you do not like the card, there will be no refund. However in catalogue collection if you have ordered only blank cards (without printing), you can send the blank cards back to us provided these are not spoiled and are properly packed. Money will be refunded without tax charges and the cost of shipping charges, to & fro, will be to your account.
9.	We use reliable courier service. We ensure that the cards reach to you in perfect state without any damage and in time however, we are not responsible for the situations beyond our control.